Lohanslot Privacy Policy — Protecting Your Personal Data
This document explains how lohanslot collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority.
Effective Date: 1 January 2026
1. Information We Collect
Lohanslot collects various types of information when you register, use the platform, or contact our support team. The information collected includes:
- Account information: Your full name, email address, phone number, date of birth, and password (stored in encrypted form) as provided during registration.
- Device and browser information: IP address, browser type, operating system, screen resolution, access timestamps, and other technical information collected automatically when you visit the platform.
- Payment information: Transaction details in MYR (RM) including payment methods used, deposit and withdrawal amounts, and transaction records. We do not directly store full card numbers or bank account details.
- Usage data: Records of activity on the platform, including games played, bets placed, session duration, and user navigation patterns.
- Cookies: Small files stored on your device to recognise login sessions, save language preferences, and improve your overall user experience.
2. How We Use Your Information
All information collected by lohanslot is used solely for legitimate purposes directly related to the platform's operations. The primary purposes are:
- Processing account registration, identity verification, and user profile management
- Processing deposits, withdrawals, and all financial transactions in MYR
- Providing customer service and responding to enquiries or complaints
- Sending important notifications related to your account, security, or policy updates
- Detecting and preventing fraud, unauthorised access, and activities that violate our terms of use
- Improving platform performance and user experience based on usage data
- Complying with legal obligations and applicable compliance requirements
Lohanslot will not use your information for third-party marketing purposes without your explicit consent.
3. Cookies, Tracking & Data Storage
Cookies and tracking technologies: The lohanslot platform uses both session cookies and persistent cookies to ensure a smooth user experience. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a longer period to recognise returning users and save your preferences.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality such as automatic login or saved language preferences.
Data retention period: Active account information is retained for as long as your account remains active and for the period required by law following account closure. Financial transaction records are kept for a minimum of seven (7) years for legal compliance purposes.
Data security: lohanslot uses SSL encryption for all communications between your device and our servers. Sensitive data such as passwords is stored in hashed form and cannot be reversed. Our systems are continuously monitored for security threats.
4. Sharing Information with Third Parties
Lohanslot is committed to never selling, renting, or disclosing users' personal information to third parties for commercial purposes. However, there are limited circumstances in which information sharing may occur:
- Payment service providers: Transaction information is shared with authorised payment processors solely to facilitate the secure processing of deposits and withdrawals in MYR.
- Legal requirements: We may disclose information where required by court order, regulatory authorities, or to comply with applicable Malaysian legal requirements.
- Platform rights protection: Information may be disclosed to detect, prevent, or take action against fraud, security breaches, or illegal activity.
All third parties granted access to lohanslot user information are bound by strict confidentiality agreements and are prohibited from using that information for any purpose other than what has been specified.
5. User Rights & How to Contact Us
As a lohanslot platform user, you have the following rights with respect to your personal data:
- Right of access: You can request a copy of the personal information we hold about you at any time.
- Right to rectification: You can request corrections to inaccurate or outdated information via your account settings or by contacting our support team.
- Right to erasure: You may request the deletion of your account and personal data, subject to any applicable legal retention obligations.
- Right to object: You may object to the processing of your data for certain purposes, such as marketing communications.
Policy changes: lohanslot reserves the right to amend this Privacy Policy at any time. Users will be notified via an on-platform notice or email whenever material changes are made. Your continued use of the platform after changes take effect constitutes your acceptance of the revised policy.
For any enquiries regarding privacy, data rights, or this policy, please contact us via email [email protected] or visit the FAQ page for more information.
Your Privacy Protected. Your Game Begins.
Create your lohanslot account with complete confidence — your data is protected and your gaming experience is secure.